Happy customers, as good as guaranteed.

Jago is a simple and cost-effective means of understanding how customers see your business. With immediate and ongoing insight, you’ll always know what to do next. Because when you take care of your customers, success takes care of itself.

You’ll hear it here first.

The good, the bad, and everything in between – whatever your customers experience, you’ll be the first to know with Jago.

ONLINE REPUTATION & REVIEWS

In cyberspace, news travels at the speed of light.

These days your reputation really does precede you. Almost 40% of Australians refer to online reviews before choosing a service or product. We’ll give you customer feedback in the moment, so you can solve any problems before a negative review appears online. With Jago, you can be sure that only the good news travels fast.

WORD-OF-MOUTH & CUSTOMER REFERRALS

Your customers could be salesmen in disguise.

Nothing speaks louder than the opinion of your customers. In fact, 20% of new business comes from word-of-mouth referrals. With Jago, you’ll be able to intersect any negative thoughts before they’re voiced, and use the insights to make improvements. Soon, you’ll be in a place where your business can speak for itself – with a little help from admiring customers.

REWARDS & GIFTS

The gifts that keep on giving.

These days consumers are spoilt for choice and customer loyalty is a hard-fought battle. But it’s one you can win with Jago. Our online gift catalogue allows you to spontaneously recognise and reward customers with just a couple of clicks. You’ll soon see that a little thanks goes a long way.

PERIODIC BENCHMARKING & TRACKING

Looking back to get ahead.

Jago’s built-in dashboard and email reports let you track your performance week by week. Keep an eye on customer service or compare your results with benchmarks and see how your business is faring over time. Because hindsight, when put to good use, can keep you 20 steps ahead of the rest.

BESPOKE SOLUTIONS FOR BIG BUSINESS

An orchestra of voices where you’re the conductor.

Jago’s bespoke solutions allow you to monitor performance and manage KPIs, across multiple locations. So you can make sure that each arm of your business is operating with equally exceptional results. Our cost-effective bespoke solutions will soon see all your teams singing in unison.

Get set for success with Jago.

Everything to gain. Nothing to lose.


$0 a month for a Jago Base

Unlimited customer actions | Built-in reporting | 25 feedback requests a month.