Your customers don't want to give you feedback via a long boring survey. Two questions is all that's needed to rate your performance – and tell you how things went, good or bad.
Jago makes it easy to request and receive feedback from each of your customers at the best possible time – immediately after dealing with your business.
A bad customer experience often leads to a bad online/social media review that’s seen by thousands of potential customers, so it’s important to prevent that happening.
Our instant response feature means you hear from an unhappy customer before the rest of the world does, helping you to turn a negative experience into a positive one.
The reward feature within Jago gives you the ability to ‘surprise and delight’ your customers, improve customer loyalty and win new business through an increase in word of mouth referrals.
With a few clicks you can reward a loyal customer, or pacify an unhappy one, with a range of gift cards to use at thousands of stores nationally
Most businesses measure their customer satisfaction on the number of complaints received. However, the vast majority of customers don’t complain about poor service, they simply go elsewhere.
Monitor and compare your performance overtime with our built-in reports and benchmarking.
Base plan is free. No credit card. No contract.
Easily request feedback | Unlimited customer actions | Built-in reporting
25 FEEDBACK REQUESTS PER MONTH
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