Helping businesses build
companies people love

A massive 95% of businesses have no idea whether their customers are happy – and no idea how to reach their customers to find out.

As business people, we wanted a tool that could connect businesses to customers, manage online reputations, build brand loyalty and create amazing customer experiences.

But it had to be easy-to-use and cost-effective for all levels of business. That tool didn’t exist. So, we created Jago.

Jago is a quick, easy and affordable way to get instant feedback from your customers. No other tool on the market provides the complete solution: instant customer feedback, benchmarking and reporting, a customer loyalty program and the ability to monitor individual store performance all in one easy-to-use app.

We have people at our heart

We’re a technology business with people at our heart. Our team brings together disruptors, tech wizards and innovators with business brains, financiers and governance specialists.

While we come from diverse backgrounds, we are united in our passion to help businesses build companies that people love. We are driven to make the complex simple, using technology to connect you with your customers.

Meet Our Team

Jack Crumlin


With a broad background as a chartered accountant and corporate finance specialist, Jack has been a partner in two major accounting firms, CEO of a telecommunications services company, along with being chairman, board member and advisor for several public and private companies. Jack is now using his experience and expertise to help other companies grow.

Terry Wiley

Founder and CEO

Terry has devoted much of his career to the digital space, working for both global groups and start-ups. He has built, grown and sold two businesses to multinational companies. A serial entrepreneur, Terry knows how to connect technology to strategy and help businesses understand their customers better.

Paul Turner


With over 20 years experience managing IT and development teams, Paul has managed product strategy for some significant Listed businesses and previously founded Incharge Expense Management, a cloud based SaaS tech start-up that was recently sold to a publicly listed NZ based group.

Paul Digby


Paul is an Executive Director of Plenary Group, an independent long-term investor, developer and manager of public infrastructure, with projects valued in excess of $29 billion. Paul’s commercial and financial expertise and commitment to supporting the development of technology and tools that make businesses work better, brings invaluable operating experience to the Jago business.

Roger Norton


With experience in strategic and business planning, leadership development and organisational culture change, Roger has worked with Australian and global organisations across a host of industries. Passionate about helping people improve their performance, Roger understands the secrets to delivering exceptional customer service.

Mike Codling


A senior partner with PriceWaterhouseCoopers, Michael has spent the last three decades providing auditing, risk management, due diligence and consulting services. An investor and advisor to a number of tech start-ups, Michael has chaired risk committees and is a life member of the Risk Management Association of Australia.

Alan Gourlay


Alan is a successful business owner and investor. Having been an early adopter of the Jago program for his own business, Alan experienced the benefits first hand and saw the market potential so decided to invest.

Get set for success with Jago.

Everything to gain. Nothing to lose.