Opinions
Most people who’ve met the former President Bill Clinton say he has a way of making you feel as though you’re the only one in the room. He gives people his full attention and seems genuinely interested to hear their story ...
Opinions
OK, right now you’re thinking, who are these so-called experts? Well the answer may surprise you ... It’s your customers. They’re the experts on customer service, because they’re serviced by companies every day ...
Weekly Feature
No one goes into business to lose customers and money. However, many businesses are unintentionally treating their customers poorly (and wondering why their sales are dwindling) ...
